Front Desk and Admin Office hours are as per session times. We can be contacted on 0400 293 350 – due to our limited opening hours you may need to leave a message or text. We can also be contacted at our email address, [email protected].
Don’t forget to say “hi“ and check in at the front desk, using your child’s first and last names, every time you come to your session. This is particularly important for us to know in case of an emergency.
Registration For insurance purposes it is a requirement that all members complete and sign a new member registration form before participating.
Insurance Public liability insurance is included in the term fees and covers you and your child whilst your child participates in the program.
Session Rules
Wait until the door to the gym is opened to enter for your session
Bare feet are a must. Bare feet assist in tactile experience and better grip
Stay with and supervise your child at all times. You are ultimately responsible for your child. One adult to one child supervision is ideal and one to two is okay; it is advisable that an additional adult comes along to supervise three children.
Please refrain from making/receiving calls to your mobile phone during session time
Only one child permitted on trampoline at a time
Cars and bikes to be kept in the designated area
Do not take equipment to group time unless specifically asked
If older children must accompany you, they are not permitted on the equipment
No eating in the gym please – only water may be consumed in the designated bag area
If an injury occurs whilst you are attending a session please inform the Leader immediately to enable first aid to be administered if required, and so that the incident/accident can be recorded in the Injury and Incident records
Failure to comply with any of these rules or the direction of our leaders could result in exclusion from the session.
Sickness & Holidays For the benefit of all members, should you or your child be unwell with a cold or temperature please do not attend until you or your child are able to fully participate and enjoy the class. You are able to do a make up class in lieu of the class you missed, within the same term. This also applies if you are away on holidays. To be eligible for a make up session you must notify us of your absence before the start of class.
Fire Safety In the event of a fire please exit by the two side doors of the gym and assemble in the park behind the community centre. The administration officer will perform a role call to ensure everyone is accounted for. Do not go back into the building until the all clear is given. Member Protection Our administration officer is a trained Member Protection Information Officer (Informed) and is available at the front desk to assist club members by providing information about their rights, responsibilities and options in regard to making a complaint or raising a concern.
To download our full member information book, please click below.
